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Eric Tsai is a seasoned professional in the field of business intelligence and data analytics, currently serving as a Senior Business Intelligence Developer at Piedmont since November 2009. Key achievements include architecting a Data Quality Monitoring Tool, optimizing report execution, and developing innovative Tableau visualizations. Prior to this role, Eric held several positions within Piedmont, focusing on decision support and clinical operations, demonstrating expertise in data analysis, dashboard management, and process improvement. Earlier experience includes a role as a Programming Analyst II at TSYS, where responsibilities included enhancing credit card authorization platforms. Eric holds a Bachelor of Science degree in Computer Science from the Georgia Institute of Technology.