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Stacey S. has a diverse professional background with extensive experience in customer service, operations management, and technical roles. Currently serving as the MRT Workforce Operations Manager at Piedmont Advantage Credit Union since May 2016, Stacey has also held positions such as Member Relationship Supervisor and Lead Member Services Representative. Previous roles include Reservations Supervisor & Customer Care at Cape Air, where relationship building and issue resolution were key focuses, as well as a position at the City of Winston-Salem as a Prisoner Processing / Crime Scene Technician, managing fingerprint classification and evidence handling. Prior experience at American Airlines involved multiple supervisory roles across customer service and environmental coordination. Stacey holds certificates in Medical Insurance Specialist/Medical Biller, Advertising, Photography, and Graphic Design from Guilford Technical Community College.