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Susan Conover has had a varied work experience, beginning with a Research Assistant role at The University of Texas at Austin in 2008. Susan then worked as a Management Consultant at Oliver Wyman in 2013, followed by a Business Advisory Services Consultant role at Grant Thornton LLP in 2012. From 2014 to 2015, they served as a Graduate Fellow at both MIT System Design and Management and SUTD-MIT International Design Centre. Susan was also a Catalyst Fellow at the Massachusetts Institute of Technology from 2016 to 2019. Most recently, they have been the Cofounder and CEO of Piction Health since 2019.

Susan Conover has a Bachelor of Science (B.S.) in Mechanical Engineering from The University of Texas at Austin, a Master's Degree in System Design and Management from Massachusetts Institute of Technology, and has studied Mechanical and Environmental Engineering at the University of Melbourne. Susan has also studied at Institut national des Sciences appliquées de Toulouse since 2009.