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Christopher Schubert has experience working as a Senior ESM/ITSM Systems Administrator at Pick n Pay since February 2016. Their responsibilities include liaising with solution delivery teams, monitoring production support calls, analyzing trends, configuration of applications, and integrating IT systems. Christopher also performs monthly license audits and implements service level agreements in alignment with ITIL Incident Management process. Prior to this role, Christopher worked as a System Administrator at Pick n Play and as an Inbound/Outbound Supervisor at RSC Consulting Services (Pty) Ltd.