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Jessica Kirkland is an experienced Product Manager currently working at Piaggio Fast Forward since February 2020. Prior to this role, Jessica held various positions at PDI Software from June 2013 to February 2020, including Product Manager, Business Analyst, and Technical Writer/Designer. Jessica's earlier experience includes serving as an Instructor at Texas State Technical College from August 2006 to June 2013, where responsibilities encompassed developing and delivering online courses, managing departmental operations, and training instructors in technology. Additionally, Jessica was a Graduate Teaching Assistant at Stephen F. Austin State University from 2004 to 2006 and started a career as a Marketing Assistant at Easy Gardener in 1999. Jessica holds a Master of Arts in English Language and Literature/Letters and a Bachelor of Arts in English Language and Literature/Letters, both from Stephen F. Austin State University.