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Laura Gilbert has a wealth of experience in operations and services. Laura began their career in 2008 as an Assistant/Sales Associate at Janet Hunter Hawkins. In 2009, they worked as a Contractor at Hodges Mace Benefits Group. From 2010 to 2015, they held various roles at the American Seniors Association, including Director of Operations and Director of Member Services. Most recently, they have been a Director of Insurance Operations and Services and an Associate Financial Representative at Northwestern Mutual since 2015, and is currently an Operations Manager at Phyton Consulting since 2022.

Laura Gilbert received their B.A. in Psychology from Auburn University in 2009. In 2013, they earned their Masters of Art in Industrial and Organizational Psychology from The Chicago School of Professional Psychology. In 2015, they obtained their Life, Accident, and Sickness License from the National Association of Insurance Commissioners (NAIC).