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Umer Farooq's work experience includes serving as a Batch Manager at PW (PhysicsWallah) starting in March 2023. In this role, they demonstrate proficiency in batch auditing and quality assurance, coordinating and collaborating with cross-functional teams, and managing and supporting batch operations for optimized performance.

Prior to this, Umer worked as a Team Member at FIS from September 2022 to February 2023. In this position, they provided customer support to business customers via phone, email, or instant message, serving as the primary contact for inbound customer issues. Umer also escalated technical product-related issues to the appropriate Product Support department.

Umer Farooq completed their Master of Science degree in Physics from the Central University of Kashmir, Srinagar. Umer attended the university from 2019 to 2021. Prior to their Master's degree, they earned a Bachelor of Science degree in Physics, Mathematics, and Information Technology from the same institution. Umer was enrolled in the Bachelor's program from 2016 to 2019.

In addition to their formal education, Umer Farooq has also obtained several certifications. These include certifications in SQL Essential Training, Time Management Fundamentals, Google Sheets: Pivot Tables, Introduction to Artificial Intelligence, Business Etiquette: Phone, Email, and Text, Communication Foundations, Essential Lessons for First-Time Managers, Excel Essential Training (Microsoft 365), Giving and Receiving Feedback, Gmail Essential Training, Having Difficult Conversations: A Guide for Managers, How to Inspire and Develop Your Direct Reports, Leadership: Practical Skills, Learn Emotional Intelligence, the Key Determiner of Success, Prompt Engineering: How to Talk to the AIs, SQL for Data Analysis, Using Feedback to Drive Performance, Google Sheets Essential Training, Interpersonal Communication, and Team Collaboration in Google Workspace. These certifications were obtained between May 2023 and August 2023 from LinkedIn learning platform.