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Sam Jones (ACIM) has extensive experience in marketing and social media management, currently serving as the Marketing and Social Media Manager at phs Group since September 2017. Responsibilities include collaboration with various teams to enhance customer journeys, generating insights for growth opportunities, and overseeing content creation for campaigns. Prior to this role, Sam held the position of Marketing Officer at N.A.T. Group Ltd, where duties encompassed website management, event planning, and customer relationship maintenance. Earlier experience includes a role at Blanket Communications as a PR/Event Co-Account Manager. Sam holds a Diploma in Digital Marketing Level 4 from City & Guilds and a degree in Business Studies and Marketing from Bangor University.