ÂÜÀòÂÒÂ×

Beatrice Ripa has extensive experience in customer care and support, currently serving in a Customer Care role at ±Ê³ó´Ç³Ù´Ç³§Ã¬ since September 2018, where responsibilities include quality monitoring and monthly NPS and C-Sat reporting. Prior to this, Beatrice worked as a Receptionist at Suite Hotel Novecento for a brief period in 2018 and as a Sales Associate at a family clothing store from July 2015 to December 2017, focusing on customer service. Beatrice also completed an internship in customer care at ±Ê³ó´Ç³Ù´Ç³§Ã¬ in 2017. Education includes a Bachelor's degree in Languages and Foreign Cultures with a focus on business linguistics from Università degli Studi di Urbino Carlo Bo (2014-2017) and a linguistic high school diploma from Liceo Linguistico G.Cesare-M.Valgimigli (2009-2014).