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Casey Mardix is a Customer Experience Advocate and Tier 1 Technical Support specialist at Photobooth Supply Co, responsible for direct engagement with customers, troubleshooting technical issues, and optimizing customer satisfaction. Prior experience includes a Customer Service Representative role at Booksy, where responsibilities involved training and supporting customers, managing escalations, and collaborating globally with customer service teams. Earlier positions include roles as a Dasher for DoorDash, Scene Framer at Visual Purple, Cashier at Grocery Outlet, Graphic Designer at North Pole Productions, Clerical Assistant at Allan Hancock College, and Delivery Driver at Mi Amore Pizza and Pasta. Casey Mardix holds two Associate of Arts and Sciences degrees from Allan Hancock College, focusing on Computer Science and Multimedia Arts.