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Pratyay Nigam is a Senior Business Analyst at PhonePe since May 2022, where responsibilities include managing analytics for the Customer Support Function and maintaining reporting of key metrics. Prior to this role, Pratyay worked at cure.fit as an Analyst for a brief period. From July 2019 to January 2022, Pratyay served as a Senior Business Analyst at Zomato, leading the Logistics analytics team, managing data requests, and developing over 20 dashboards in Tableau. Pratyay began at Zomato as a Business Analyst after transitioning from a position in Logistics, focusing on cost optimization and driver efficiency. The career commenced with an internship in Data Science at WittyFeed, where foundational SQL skills were established. Pratyay holds a Bachelor of Technology in Civil Engineering from the Indian Institute of Technology, Guwahati.