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Noah Harms is a highly experienced IT professional with a background in support and troubleshooting across various organizations. Since April 2017, Noah has served as a Senior IT Support Specialist at Phoenix Zoo, previously holding the position of IT Support Specialist. Prior roles include Computer Technician at Prescott Unified School District #1 and IT Support Technician at Bolt Internet, where responsibilities involved resolving internet connectivity issues, repairing devices, and managing customer inquiries. Earlier experience as a Desktop Support Technician at Yavapai College focused on general IT troubleshooting and workstation management. Noah began a professional career at McDonald's Corporation as a cashier. Educational qualifications include a Bachelor’s Degree in Technology Management from Northern Arizona University and an Associate’s Degree in Computer Networking Technology from Yavapai College.