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Claire was appointed to the newly created role of Corporate Affairs and Investor Relations Director in June 2020 having previously held the role of the Head of Investor Relations since March 2018. Claire joined the Group in 2000 and has held a number of senior positions, including Director of the Group's SII Delivery Programme. She has worked on a part time basis for the majority of her time with Phoenix and continues to have a “working from home” / flexible contract. Claire is a qualified chartered accountant.