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Warren Higgins has over 20 years of experience in the IT industry. Warren began their career at Anthony Collins Solicitors LLP, where they served as a Technical Support representative, providing second-line technical support to over 200 individuals. Warren then advanced to the role of Network Administrator, responsible for network maintenance and troubleshooting. Warren later joined Phoebus Software Ltd as a Senior Network Engineer, ensuring the smooth functioning of the company's data communications network. Warren then progressed to the role of IT Manager, overseeing infrastructure and application development. Warren further elevated their career at Phoebus, becoming the Head of Operations, where they provided strategic leadership and optimized resource allocation. Currently, they serve as the Chief Information Officer, driving strategic planning, governance, and operational excellence across the IT landscape at Phoebus. Overall, Warren Higgins has consistently demonstrated their expertise in IT management and operations throughout their career.

Warren Higgins' education history includes the following:

- Certified Information Systems Security Professional (CISSP) Training from The Knowledge Academy (2023)

- Supplier and Contract Management Programme from Global Knowledge Net (2023)

- General Data Protection Regulation Foundation (GDPR) from ARC Network & Security (2017)

- ISO 27001 - Information Security Management Systems from British Standards Institution (BSI) (2015)

- ITIL Foundation from QA (2014)

- Certified ScrumMaster (CSM) in Agile from Evolve Beyond (2013)

- Microsoft Certified Database Administrator (MCDBA) from University of Wolverhampton (2008-2009)

- Microsoft Certified Systems Engineer (MCSE) from New Horizons (2006-2008)

- Microsoft Certified Systems Administrator (MCSA) from New Horizons (2004-2006)

- National Vocational Qualification (NVQ) Level 2 Diploma in Business Administration from Key Training (1999-2000)

- National Vocational Qualification (NVQ) Level 1 Certified in Business Administration from Key Training (1997-1998)