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Robert Jones is an experienced operations professional with a comprehensive background in the food and beverage industry. Currently serving as the Director of Operations at Philly Pretzel Factory and Premium Concessions LLC since 2020, Robert previously worked as a Franchise Operations Consultant for American Dairy Queen Corporation from 2014 to 2020, where counsel and assistance were provided to franchisees to enhance sales and operational standards. Robert's earlier roles include Concessions & Project Analysis Manager at Clearview Cinemas, Director of Operations at Dunkin' Brands, Director of Operations at Subway, and General Manager at Bruegger's Bagels, showcasing a strong progression of responsibilities and expertise in budgeting, training, marketing, and operational management. Robert holds a Bachelor's Degree from Rowan University.