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Dallas Mease has extensive experience in technical support and customer care, currently serving as a Technical Support Account Manager at Phenom since January 2021, where previous roles included Manager of Global Customer Care and Technical Support Team Lead. Prior to joining Phenom, Dallas held the position of Technical Support Team Lead at SofterWare, Inc., following a role as a Technical Support Representative. Dallas began a career in technical support at AT&T as a Technical Support Specialist and also worked at Teavana as a Team Lead/Key Holder. Earlier experience includes service as a Sonar Technician in the US Navy from June 2006 to May 2011. Dallas pursued higher education at the Community College of Philadelphia from 2018 to 2020.