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Swati Agarwal began their work experience as a Web Development Intern at Minitab in 2009. Swati then joined Xerox in 2012 as a Software Test Automation Engineer. In 2013, they joined Pharos as a Software Test Engineer and later became a Senior Software Test Engineer. Most recently, in April 2020, they transitioned into the role of Product Manager at Pharos.

Swati Agarwal completed their Bachelor's degree in Information Technology from MVSR Engineering College between 2003 and 2007. Following this, they pursued a Master's degree in Information Technology from Rochester Institute of Technology, which they successfully attained between 2008 and 2011.