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Eoin O'Flaherty is an experienced IT professional specializing in onsite engineering and technical support. Currently serving as a Level 2 Onsite Engineer at PFH Technology Group since February 2019, Eoin provides deskside and remote support for the HSE, coordinating with internal departments and external vendors to meet client needs. Prior roles include Senior Service Engineer at Unitec IT Solutions, responsible for managing level 1 and 2 tickets across diverse industries, and Senior Field Engineer positions at HCS Business Solutions and Evros the Computer Centre, which involved servicing SMEs and providing proactive/reactive support. Eoin's career began as a Field Engineer with BT Ireland, along with experience in software testing at IT Alliance and technical support at Gateway. Eoin's educational background includes studies at the Institute of Technology, Carlow, Rockwell College, and CBS High School Clonmel.