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Anna Glancy has extensive experience in IT support and system administration, with a professional career spanning over two decades. Currently serving as IT Support at PFH Technology Group since 2010, Anna has previously held positions such as IMC Administrator at Redstone, where responsibilities included managing HPUX, Tru64, and Unix systems, as well as VMware environments. Earlier roles included Unix System Administrator at Payzone IRE and University College Dublin, focusing on system management and installations for various environments. Anna's career began as an AS400 Operator at Friends First and GE Capital. Academic qualifications include a Bachelor's degree in Information Systems from Trinity College Dublin and a Bachelor of Arts in Applied Social Studies from the Institute of Technology, Sligo, among other certifications.