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Heather Garlick, PMP has extensive experience in project management, particularly in IT and software development. With a background in SAP implementations and enhancements, Heather has managed projects across various organizations and industries. Currently serving as a Program Manager at PetSmart, Heather has a proven track record in defining project scope, goals, and deliverables that align with business objectives. Heather's expertise in project management spans scoping, design, testing, deployment, and sustainment, with a focus on cost and risk assessment. Additionally, Heather holds a PMP certification from PMI and a BBA in Computer Information Systems from UNM Anderson School of Management.