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Armed with a DVM from Texas A&M University and a Graduate Certificate in Shelter Medicine from the University of Florida, Dr. Robyn Jaynes joins PetSmart Charities as Director of Veterinary Affairs. While her formal education focused on medical and behavioral sciences, she has also completed extensive management and leadership training. She believes that without strong leadership, the effectiveness of one's knowledge is limited.

Dr. Jaynes’s volunteer work further demonstrates her dedication to quality pet care. For the last ten years, Dr. Jaynes has served on the investigative committee of the Arizona Veterinary Medical Examining Board, reviewing, and investigating complaints against licensed veterinarians. Further, the Governor appointed her to serve a four-year term on the Arizona State Veterinary Medical Examining Board. This Board is responsible for protecting the health, safety, and welfare of the public and their animals by enforcing veterinarians' standards. Dr. Jaynes also actively volunteers for animal welfare groups raising awareness for homeless pets in the community.