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Adrianna Disotell is an experienced professional in the field of information technology and customer service, currently serving as an Information Technology Analyst and Learning Engagement Senior Specialist at Pets Best Insurance Services, LLC since May 2018. In this role, Adrianna has facilitated comprehensive training programs, updated instructional designs, and supported new hire training initiatives within Claims Administration. Previously, roles included Claims Administrative Support Representative and Customer Service Representative II, where responsibilities involved maintaining knowledge of insurance policies, handling customer inquiries, and acting as a Subject Matter Expert. Adrianna's career also includes experience as a Cashier Supervisor at Carl's Cycle Sales and dietary support at Valley View Retirement Community. Currently pursuing a Bachelor of Science in Information Technology at Southern New Hampshire University, Adrianna also holds an Associate of Arts from the College of Western Idaho.