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Adam Blodgett is an experienced customer care professional with a strong background in the pet industry. Currently serving as Customer Care Manager at PetPartners, Inc. since January 2021, Adam focuses on optimizing resource allocation to achieve service level agreements and enhance customer satisfaction. Prior to this role, Adam was a Customer Care Supervisor at PetPartners from January 2017 to January 2021, where responsibilities included managing daily operations and ensuring regulatory compliance while contributing to team recruitment and onboarding. Adam's career also includes experience as an Assistant Store Manager at PetSmart, where skills in hiring, training, and customer relationship building were developed, as well as earlier positions in sales and office assistance. Adam holds a Bachelor's degree in Sports Management from Thomas College.