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Thomas Luckett is a seasoned professional with extensive experience in project management and IT operations, currently serving as the Manager of the Project Management Office at Pethealth Inc. since August 2013. Luckett has held several key roles within the company, including Service Desk Manager and Operations Supervisor, where responsibilities included managing user support teams, overseeing ticket backlogs, and ensuring compliance with PCI standards. Luckett's expertise extends to technical support for various communication systems and inventory management, alongside previous experience at Arets Graphics Canada Inc. and the University of Toronto, where skills in operations and laboratory management were developed. Education was completed at the University of Toronto.