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Ronald Gregory, a highly experienced operations professional, has held various leadership roles in prominent companies such as Petal, Xero, ARS National Services, Remitly, and Capital One. With a background in overseeing insourced and outsourced operations, risk management, customer satisfaction, and financial performance, their expertise spans across diverse industries including financial services, debt recovery, money transmittance, and customer service. Ronald has successfully managed large global operations, partnered with cross-functional teams, and implemented strategies to drive key metrics and achieve business objectives. Ronald Gregory is a graduate of Virginia Tech - Pamplin College of Business.