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Melvin Khongphai started their work experience in 2016 as a Trainee Implementation Engineer at Xalted Information Systems Pvt. Ltd. Melvin worked in this role for the entire year. In 2018, they joined Pert Telecom Solutions Private Limited (PertSol) as an Implementation Engineer, where they are currently employed. No specific end dates were provided for their current role.

Melvin Khongphai completed their Bachelor of Technology degree in Information Technology from NEHU, studying from 2011 to 2015.