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Hayley Thomson started their work experience in 2003 at Nantgarw, where they worked as Talktraining until 2011. In 2011, they joined ISA Education Ltd as the Jobs Growth Wales Manager/Work Based Learning Apprenticeships, a role which they held until April 2018. In April 2017, Hayley Thomson also started working at Perthyn as the Head of Health, Safety & QA, and later transitioned to the role of Head of Health and Safety in April 2018.

Hayley Thomson's education history is as follows:

Hayley Thomson completed their Master's degree in Strategic Management at Cardiff University / Prifysgol Caerdydd from 2018 to 2019. Prior to that, they obtained an Advice and Guidance Level 5 degree from TSW from 2015 to 2017, with a field of study in Health and Safety. In 2007 to 2009, Hayley Thomson pursued a PGCE Education degree at Newport University, specializing in Education. Earlier on, they completed their GCSE degree in Education at Ynysawdre from 1991 to 1996.

Additionally, Hayley Thomson has also attended Bridgend College, although the specific start and end years are not provided. Hayley pursued a Nebosh degree and a Management Diploma L3, both without a specified field of study. Hayley Thomson also obtained further qualifications from TSW, specifically an Advice & Guidance L4 degree and A1 & V1 Awards, without any specified field of study or completion years.