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Sarah Burke is an accomplished professional with extensive experience in operational resilience and risk management. Currently serving as a Senior Operational Resilience Manager and previously as a Senior Operational Risk Manager at PTSB since September 2020, Sarah has a solid background in financial services. Prior roles at Ulster Bank from July 2013 to September 2020 included positions such as Change & Payment Oversight Risk Manager and Payments Risk Manager, as well as Risk Manager at Ulster Bank Group from September 2006 to June 2013. Educational qualifications include multiple certificates from the Institute of Banking (IOB) focused on Consumer Protection Risk and a Qualified Financial Advisor designation from the Institute of Banking. Additional training from Sureskills and GARP further enhances Sarah's expertise in the field.