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Laurie Bock is a skilled Principal Customer Support Engineer at PerkinElmer, with a career spanning from August 2017 to the present, encompassing roles from Associate Customer Support Engineer to Senior Customer Support Engineer. Responsibilities include maintaining and repairing advanced laboratory systems such as GE AKTA, Waters UPLCs, and Agilent HPLCs. Prior experience includes a Laboratory Technician position at Genometry, Inc., where gene-expression assays were performed, and earlier roles involving laser and 3-D printing at danger!awesome and laboratory support at Genometry, Inc. Laurie's foundational experience includes working in automation and engineering roles at Novartis and Metalor Technologies SA. Educational credentials include a Bachelor of Science from Northeastern University, with minors in Technological Entrepreneurship and Mathematics, and prior education at Fairfield Warde High School.