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Ed Chao has over 20 years of work experience in web marketing and development. Ed began their career in 1997 as a Web Developer at DYNAEON Corporation. Ed then worked as a Web Designer at ARSYS Innotech Inc. from 1998 to 1999. In 1999, they became a Lead Web Designer at Cloudpop / FirstRegistry. From 2000 to 2007, Ed worked at Extreme Networks as a Web Producer and then IT Manager, Web. From 2015 to 2018, they were a Manager, Web Marketing at ShoreTel. In 2018, they became a Product Operations Manager at PayPal. In 2019, they were a Sr. Website Manager at Scalyr. Currently, they are a Sr. Web Marketing Manager at PerimeterX.

Ed Chao attended California State University - East Bay from 1995 to 1998, where they earned a Bachelor of Arts in Marketing.