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Jillian Crawford (Speckman) is an accomplished professional with extensive experience in client services and customer success across various organizations. Currently serving as Senior Director of Agency Client Services at Perform[cb], Jillian has previously held key roles including Director of Customer Success at both R-Zero and Startup Science, as well as Senior Director of Customer Success at Pepperjam. Additionally, Jillian has contributed to Chronberry as a Customer Success Consultant and has served as Interim Managing Director at Pepperjam. Academic credentials include a Bachelor of Science in Marketing from San Jose State University.