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Marcy Reinert, M.Sc, is a Business Designer/Designer de Serviço Senior with a background in research, marketing, product management, and quality analysis. With experience in various companies and educational institutions, Marcy has a solid foundation in design thinking, MVP sprints, value proposition design, and lean inceptions. Marcy is skilled in conducting qualitative and quantitative research, facilitating workshops, and applying service design and UX tools. Additionally, Marcy has a strong educational background, including a Master's in Design and specialized training in areas such as languages and pedagogy.