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Philipp S. has extensive experience in customer success and technical account management, currently serving as Director of Global Support for Perfecto and Blazemeter at Perforce Software since November 2017. Prior roles include leading global Technical Account Management teams to enhance customer satisfaction and implementing a Support Centre in Bulgaria while managing a team of Digital Architects. Philipp's previous experience spans senior positions at Perfecto Mobile, where responsibilities included solution architecture and sales engineering, and Hewlett-Packard, focusing on Application Lifecycle Management solutions. Educational background includes a Master's degree in Mobile Telecommunications from Universitat Politècnica de València and a Bachelor's degree in Network Computing from TU Bergakademie Freiberg.