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Bianca Cruddas is a customer service professional with significant experience in the retail and service industry. Currently serving as a Customer Service Representative at PepWear since May 2022, Bianca excels in providing excellent customer service through Zendesk and ensuring timely fulfillment of online orders. Bianca has been with Starbucks since September 2014, taking on various roles including Assistant Store Manager, Shift Supervisor, Barista, and Store Manager, demonstrating a strong capability in both management and customer-facing positions. Bianca attended Blinn College from 2011 to 2013.