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Adele Swart has extensive experience in IT operations and database administration, currently serving as Head of Operations and previously as IT Operations Manager at Pepkor IT since April 2007. Responsibilities include overseeing the availability and performance of various IT infrastructures, implementing operational procedures, and managing incident, problem, and change management. Adele has also excelled in roles such as Database Administration Manager, leading teams in database administration and performance tuning. Prior to Pepkor IT, Adele worked at Software Futures from February 2001 to March 2007 as a SQL Developer & DBA and Programmer, and at Sanlam from January 1992 to February 2001 in various programming and planning roles. Education includes training with Scrum Alliance and various courses, as well as completion of secondary education at Charlie Hofmeyer High School.