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Al Akin's work experience includes a role as a Senior Systems Engineer at Greenway Health, starting in 2005. Al transitioned the company from an on-premises server client base to a cloud hosted model for access to their EHR software. Al also installed, configured, and managed virtual infrastructure for Citrix and Horizon View and Workspace ONE. Previously, Al served as a Hardware/Technical Support Team Lead at Greenway Health from 2005 to 2009, where they oversaw a team of technical support specialists and performed network and system analysis. Prior to that, they worked as a Hardware/Software Support Specialist at Paragon Total Solutions from 2002 to 2004, providing hardware and software support to end users and resolving network problems.

Al Akin has a background in Business Administration and Management, with a field of study in Computer Information Systems Networking. Their education history includes attending the University of West Georgia and West Georgia Technical College. In addition to their education, Al Akin has obtained various certifications including VMware Certified Associate - Digital Business Transformation, Security+, Network+, CCDA (previously held), CCNA (previously held), MCP, and MCSA 2003.