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Ami Wallace is an accomplished Customer Success Manager at PeopleGrove since June 2022, with extensive experience in sales and customer relations in the higher education sector. Previously at Pearson from October 2014 to June 2022, Ami served as a Sales Representative and later as Central Regional Director for Readiness and Retention, achieving a notable 70% sales increase in a single year. Prior roles included Sales Associate at Pearson, where Ami supported lead generation and market research, and Human Resources Analyst at Emcore, overseeing HR functions and data analytics. Ami's career began at Emcore Corporation, where responsibilities included HR generalist tasks and safety program development. Ami holds a Master of Business Administration from the University of Phoenix and a Bachelor of Arts in Hotel, Restaurant, and Tourism Management with minors in Business Administration and Marketing from New Mexico State University.