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Loretta Mays has extensive work experience in various roles. In 2004, they started working at the Virginia Dept of Motor Vehicles as a District Manager until 2006. Loretta then became the Town Manager for the Town of Coeburn, Virginia from 2006 to 2013. In 2019, Loretta joined People Incorporated of Virginia as the Permanent Supportive Housing Manager until 2021, when they transitioned to the role of Coordinator of Homeless Solutions. Currently, they hold the position of Director of Human Resources at People Incorporated of Virginia.

Loretta Mays obtained their Bachelor's degree in Business and Public Administration from The University of Virginia's College at Wise, graduating between 1986 and 1990. Later, they pursued a Masters Certificate in Local Government Management from Virginia Tech, which they completed in the year 2011.