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Amy Nelson has a diverse work experience, starting with their current position as a Customer Success Manager at PensionBee since March 2023. Prior to this, they worked as a UX Researcher at PensionBee from January 2022 to April 2023. Before joining PensionBee, they also held a role as a Customer Success Manager from August 2019 to January 2022. Prior to their roles at PensionBee, Amy worked as a Medical Receptionist at The Functional Gut Clinic from November 2018 to June 2019. Amy also gained experience as a Ward Administrator at The Princess Grace Hospital from August 2016 to November 2018, and as a Ward Clerk at The Harley Street Clinic from January 2013 to December 2015.

Amy Nelson attended Birkbeck, University of London from 2015 to 2020. During their time there, they pursued a degree in Linguistics and French, with a focus on Applied Linguistics.