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Mark McLaughlin has a background in customer service and has transitioned into the financial industry, working in various roles related to pensions. With a Bachelor's degree in Classical Literature and History from the University of Kent, Mark currently holds the position of Senior Pensions Analyst at Pension Insurance Corporation plc. Prior to this, Mark worked as a Business Analyst at Reinsurance Group of America, Incorporated and as a Scheme Implementation Consultant at Canada Life. Throughout their career, Mark has gained valuable experience in the financial sector and continues to excel in their current role.