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Karen Abram has extensive work experience in the financial industry, with a particular focus on mortgage operations and customer service. Karen worked at PennyMac Loan Services, LLC from 2013, starting as a Business Analyst/Administrative Assistant and progressing to Senior Vice President, Enterprise Support. In this role, they oversaw various teams and projects, identified and led new initiatives, implemented strategies to improve operational efficiencies, and ensured compliance. Prior to this, they had a long career at Bank of America, serving in roles such as Learning Executive, Senior Vice President, and Vice President. Karen managed decentralized HR organizations, provided operational direction for various departments, and worked on strategic projects. Throughout their career, Karen demonstrated strong leadership, analytical skills, and a focus on meeting business objectives.

Karen Abram attended the University of Southern California from 1983 to 1987, where they obtained a Bachelor of Arts (BA) degree in Communications. Prior to that, in 1982 to 1983, they studied General Education at Florida A & M University. In terms of additional certifications, Karen obtained a certification in "Leading Your Team Through Change" from LinkedIn in 2020 and is currently pursuing an "Introduction to Artificial Intelligence" certification from LinkedIn, with an expected completion date in 2023.