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Brielle S. is an experienced technical support specialist with a robust background in information technology and help desk support, currently employed at Penny Lane Centers since July 2021. Previous roles include Network Operations Center Engineer at O'Neil Digital Solutions, Systems Administrator at Be Structured Technology Group, and IT Helpdesk Support Specialist at Value Schools. Brielle also served as a Bookkeeper and IT Support at LeBlanc's Plumbing and gained extensive IT experience as an IT Field Technician for the Los Angeles Unified School District. A former IT Support Technician for the California Emerging Technology Fund, Brielle successfully managed troubleshooting for over 700 devices. Early career positions included internships and roles that combined IT support with administrative responsibilities, contributing to a diverse skill set. Brielle is pursuing a Bachelor's degree in Data Management/Data Analytics from Western Governors University, expected in February 2025.