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Gwen Zeh, PMP, is a seasoned procurement and operations management professional with extensive experience in various roles across multiple organizations. Currently serving as a Procurement Specialist Manager at Pennie since March 2020, Gwen has been pivotal in supporting Pennsylvania’s state-based health insurance exchange. Previous roles include significant positions at the Pennsylvania Department of Transportation, Dasher, Inc., and Customer Value Partners, where Gwen led teams and managed operations while improving processes and employee morale. Notable achievements include reducing staff turnover by 40% and enhancing operational efficiency through strategic implementations. Gwen holds a Project Management Professional Certification from Springhouse Education & Consulting Services and has completed Executive Education at Harvard Business School.