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Lichelle Williams is an experienced Recovery Specialist at Penn Credit Corporation, where responsibilities include collecting past due accounts in the medical, utility, and government sectors through follow-up calls, while also supporting clients by building trust and proposing effective financial solutions. Prior to this role, Lichelle spent nearly two decades as a Customer Service Representative at AT&T Mobility, excelling in addressing customer queries and concerns with professionalism, while consistently meeting and exceeding customer needs through comprehensive knowledge of company products and services. Lichelle holds a High School Diploma from Harrisburg High School, earned between 1987 and 1990.