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Lígia Felix is an experienced professional in event operations and hospitality, currently serving at Penha Longa Resort, a Ritz-Carlton Hotel, since October 2018, where responsibilities include selling and managing various events, ensuring overall success through client engagement and coordination with hotel teams. Prior roles at the same resort include Banquets Supervisor, overseeing event organization and operational management. Lígia's background also includes experience as a Resident Assistant and F&B Supervisor & Trainer at César Ritz Colleges Switzerland, and serving as Head Waitress and trainer at Outback Steakhouse Brasil. An English teacher earlier in the career, Lígia holds multiple degrees, including a Postgraduate Degree in Project Management from Universidad Nebrija and a Bachelor of Arts in Hospitality Business Management from Washington State University Global Campus.