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Jessica Wade has extensive experience in coordination and customer service roles, currently serving as the Rental & Renewed Coordination Supervisor at Pengate Handling Systems, Inc. since July 2016. In this position, Jessica is responsible for initiating and maintaining rental contracts, coordinating logistics with the service department, and enhancing rental inventory utilization across the company. Jessica has developed processes to improve departmental efficiency and exceed customer expectations, while also supervising and training other coordinators. Prior experience includes roles as Office Manager at Faulkner Collision Center, Customer Service Representative at The Wolf Organization, and Customer Service Manager at PennDOT, showcasing a strong background in operations management and customer service. Jessica holds a General Studies diploma from Dover High School, earned in 2006.