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Ceidy Sanchez is a Quality and Planning Specialist at PEMEX Procurement International, Inc., where responsibilities include managing quality assurance processes, documenting quality levels, maintaining complaint processing systems, and developing training and improved production standards. Prior experience includes serving as a Compliance Coordinator at American National, educating staff on compliance standards, and as a Member Service Representative at First Service Credit Union, where consultation on banking securities and problem resolution was key. Previous roles also encompass customer service positions at Starbucks, Porch, Promark Research Corporation, Books A Million, and Spring Dollar Plus. Ceidy holds a Master of Business Administration with a focus in Project Management from Columbia Southern University and a Bachelor of Science in Political Science and Government from the University of Houston-Downtown.