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Erica Williams-Banks is an experienced accounts payable analyst currently employed at Pegasus Logistics Group since July 2022. With a career spanning over two decades in financial services, Erica has held various roles including manager at a self-employed capacity, and business procedures consultant at MetLife Home Loans, where responsibilities included designing and implementing initiatives for Collections and Loss Mitigation. Previous positions also include training supervisor at Springleaf Financial Services, default operations supervisor, and performance consultant at American Home Mortgage Servicing. Earlier in the career, Erica served as a training specialist and collection performance analyst at Countrywide Home Loans and loan counselor at First Plus Financial. Erica holds an associate degree in business management from the University of Phoenix.