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Kathlyn Salinas is currently a Partner Experience Analyst at Intelipost since January 2023 and a Customer Care Analyst at Pegaki since December 2021, where responsibilities include B2B and B2C support through various channels, customer service improvements, and onboarding new team members. Prior experience includes an e-commerce attendant role at VCN Atacado, focusing on online sales and customer support, and a retail sales position at Aspen Moda involving customer assistance and cash management. Kathlyn also has a background in healthcare as an auxiliary nurse at Hospital Israelita Albert Einstein, where duties included patient care, equipment sterilization, and assisting in medical procedures, along with earlier experience as a clinical medical intern. Education includes ongoing studies at Universidade Paulista and a technical nursing degree from Faculdade Israelita Albert Einstein.