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Cristiane A. is an accomplished professional with extensive experience in customer service and operational management. Currently serving as a Customer Service Analyst at Pegaki since December 2021, Cristiane handles client interactions via various channels and manages Key Account clients. In addition, Cristiane has been the Operational Manager at Paros Restaurante since March 2020, overseeing inventory control, facility maintenance, staff scheduling, and reservations. Experience also includes financial responsibilities at Studio Beautybar Spa, administrative support at Churras na Calçada, and managerial roles at multiple restaurants, with a strong focus on team training, event organization, and customer relations. Education includes recent coursework in UX research and customer service, alongside ongoing studies at Universidade Cruzeiro do Sul.